FAQ

1. How long does order processing take?

All orders are processed within 1 to 3 business days (excluding weekends and holidays).

2. How long will delivery take?

Delivery within the USA typically takes 5 to 7 business days after processing.

3. Do you offer international shipping?

No, we currently only ship within the USA.

4. What are the shipping costs?

Shipping costs are calculated at checkout and will be shown before you complete your order.

5. What payment methods do you accept?

We accept payments only through PayPal, which allows you to pay using PayPal balance, linked bank accounts, or credit/debit cards.

6. Can I return or exchange a product?

Yes, you may return or exchange eligible items within 30 days of delivery, provided they are unused, unopened, and in original packaging.

7. Who pays for return shipping?

Customers are responsible for return shipping costs, unless the item received was defective, damaged, or incorrect.

8. How long does it take to get a refund?

Refunds are processed within 5 business days after your return has been approved and will be credited to your PayPal account.

9. Can I exchange an item instead of getting a refund?

Yes, exchanges are accepted within the 30-day return window. If the requested item is unavailable, a refund will be issued instead.

10. How can I contact you for help?

Please visit our Contact Page for any questions, concerns, or assistance with your order.